Intelligent Transport Logistics Management: performance metrics and evaluation criteria in the era of digital transformation
Abstract
This article is devoted to the study of efficiency metrics and evaluation criteria for intelligent transport logistics management systems in the context of digital transformation. The evolution of performance indicators of logistics operations from traditional to complex multifactorial indicators is considered. A three-tier KPIs system for intelligent transportation systems is analyzed, including levels of deployment, operational efficiency, and results. Special attention is paid to methodological approaches to assessing the impact of digital technologies and tools for monitoring the quality of logistics services in real time. The necessity of developing a unified methodology to overcome methodological gaps and form industry standards of assessment is revealed.
About the Author
N. V. ChernyshevRussian Federation
Chernyshev N.V. ― department of Logistics and Transport Systems Management
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Review
For citations:
Chernyshev N.V. Intelligent Transport Logistics Management: performance metrics and evaluation criteria in the era of digital transformation. Logistics and Supply Chain Management. 2025;22(4):24-39. (In Russ.)